Terms & conditions

1. Introduction

Welcome to Nordae Bank. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions, as well as any additional terms, policies, and disclaimers that may apply. These Terms and Conditions govern the use of Nordae Bank’s products, services, and content.

Please read these terms carefully before using our services. If you do not agree to these terms, you should not use our website or services.

2. General Information

Nordae Bank is a UK-based financial institution regulated by the Financial Conduct Authority (FCA). We offer a range of banking services, including but not limited to personal and business accounts, loans, credit cards, and investment products.

3. Services Provided

We provide a variety of services, including:

• Personal and Business Banking Accounts
• Credit Cards and Loans
• Investment Services
• Digital Banking Services
• Online Banking Platform

Each product or service is governed by its own set of terms, which can be found in the respective product brochures or on our website.

4. Account Eligibility

You must be at least 18 years old to open an account with Nordae Bank, and you must provide accurate information during the application process. All applications are subject to approval based on Nordae Bank’s internal criteria, including a credit check where applicable.

5. Use of Online Banking Services

By using Nordae Bank’s online banking services, you agree to:

• Maintain the confidentiality of your account details, including username, password, and any other information related to your account.
• Notify Nordae Bank immediately if you suspect any unauthorized use of your account or your login credentials.
• Ensure that all actions taken through your online banking account comply with applicable laws and regulations.

You agree that Nordae Bank is not responsible for any loss or damage resulting from unauthorized access to your account, including any loss of funds or personal information.

6. Fees and Charges

Nordae Bank charges fees for certain services, which may include but are not limited to:

• Monthly account maintenance fees
• Overdraft fees
• Transaction fees for certain services
• Late payment fees on loans or credit cards

Full details of our fees and charges can be found on our website or obtained by contacting customer service.

7. Payment Services

By using Nordae Bank’s payment services, you agree to:

• Ensure that there are sufficient funds in your account to cover payments and transfers.
• Not use the services for fraudulent or unlawful purposes.
• Follow all security protocols established by Nordae Bank to protect your account and funds.

Nordae Bank reserves the right to block or delay payments if suspicious activity is detected or if you violate these terms.

8. Privacy and Data Protection

Nordae Bank is committed to protecting your privacy and complying with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By using our services, you consent to the collection, use, and storage of your personal data as outlined in our Privacy Policy.

We will only share your personal data with third parties where necessary to provide services to you, or if required by law.

9. Security and Fraud Prevention

Nordae Bank takes security seriously and employs advanced technologies to protect your personal and financial information. You are responsible for maintaining the security of your account information, including:

• Keeping your login credentials confidential.
• Using secure internet connections when accessing online banking.
• Regularly updating your password.

In the event of suspected fraud, Nordae Bank will work with you and relevant authorities to investigate and resolve the issue. You agree to cooperate fully with Nordae Bank in any investigation of fraud or security breaches.

10. Liability

Nordae Bank’s liability for any loss or damage arising from your use of our services is limited to the maximum extent permitted by law. We are not liable for any indirect or consequential losses, including loss of income or data, arising from the use of our services.

11. Termination of Account

Nordae Bank reserves the right to close or suspend your account at any time for reasons including, but not limited to:

• Violation of these terms and conditions.
• Fraudulent activity.
• Non-compliance with regulatory requirements.

You may also request to close your account at any time by contacting Nordae Bank’s customer service.

12. Changes to Terms and Conditions

Nordae Bank may amend these terms and conditions from time to time. We will notify you of any material changes through our website or by email. Continued use of our services after such changes constitutes your acceptance of the revised terms.

13. Dispute Resolution

Any disputes arising from your use of Nordae Bank’s services will be resolved in accordance with UK law. If we are unable to resolve your dispute through our internal procedures, you may refer the matter to the Financial Ombudsman Service (FOS) or take legal action.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: support@nordaefinance.com
• Phone: +44 064 721 834
• Address: The harbour center, 42 north church street George Town Cayman island

16. Conclusion

By accessing or using Nordae Bank’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.